Microsoft Azure                 ​ ​ Cloud ​Services for Hybrid, Multi-Cloud, Edge

Transform your business with Azure's powerful cloud computing platform, accelerating innovation with flexible and scalable infrastructure.
Simplify IT operations with Azures comprehensive cloud solutions, empowering your team with collaborative tools and seamless integration.
Achieve more with a Comprehensive set of cloud services to unlock the power of the cloud with Azures advanced data and AI Capabilities.
Get ahead of the competition with Azure secure and reliable cloud solutions, and evolving business needs with Azures continuous innovation.

With Microsoft Azure Services, you use what you want whether it be 100% Cloud deployment or just doing a Hybrid Model with your On-Premise Systems.

 Azure Fundamentals Security Solutions

 Azure IaaS Helps Power Your Business

 Azure Virtual Desktop and Windows 365

 Enabling Ai Solutions using CAF

Do More With Less

Using Microsoft Azure Cloud Services through a Partner like us has the potential of increasing productivity, efficiency, and cost-effectiveness in your business operations.
Some of the Ways that could work:

  • Scalability:  Scale Up or Down your resources as your business requires.  This could reduce your infrastructure costs by only using the resources that are required at any given time.  This also alleviates the need to order in physical hardware that may only be needed temporarily or become obsolete in the coming year.
  • Automation:  There are so many tools available through Microsoft Azure, such as Azure Automation, Azure Logic Apps, Azure Functions,  that can eliminate the need for users to do repetitive tasks and focus on other meaningful operations in the business to add more value.
  • Serverless Computing: Saving money on Infrastructure costs saves time, and utilizing these functions like Azure Logics, Azure Functions, Azure Event grid.  Run your code without the need of dedicated servers.
  • Ai & Machine Learning:  Ai & Machine Learning tools can automate tasks, increase productivity, and improve time spent on remedial tasks.  Such cognitive services that are available in the market can be purposed to reduce human resources, and focus those human resources on increasing company value.
  • Analytics & Monitoring:  Identify issues before they become major problems, with tools like Azure Monitoring, Azure Log Analytics, and Azure Application Insights.

Leveraging these Cloud Services has been known to increase a business production capacity, decrease infrastructure costs, and automating repetitive tasks and increase on deliverables.




Empower The Way You Work

Working together anywhere you are, with freedom and flexibility, and keep your data secure.

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Empower your business with Microsoft 365

Microsoft 365 is a Software-as-a-Service (SaaS) platform that provides a range of cloud based services and applications to individuals and organizations.
This SaaS platform can come in many different Subscription Models, as well as Subscription Commitments.

What can Microsoft 365 do?

  • Email and Calendar Management using Microsoft Exchange Online
  • Document Creation and Collaboration using the common office applications Word, Excel, PowerPoint, OneNote
  • File Storage and Sharing with OneDrive for Business and SharePoint Online.
  • Communication and Collaboration in real time with Microsoft Teams
  • Project and Task Management with Planner, and To-Do, 
  • Business Analytics  with Power BI
  • Security and Compliance 
    ** Not All Features listed above are included in every Subscription **

Microsoft has developed an comprehensive suite of Cloud Based Services and Applications that can help organizations of all sizes improve productivity, collaboration, and security.




Microsoft Teams

A Connected Workspace

That allows you to collaborate and communicate seamlessly

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Be Connected, Stay Connected, with Microsoft Teams

Microsoft Teams is a collaboration and communication platform that enables users to come together seamlessly.

What can Microsoft Teams Do:

  • Send Instant Messages, make audio and video calls, share files and screens
  • Collaborate with groups and individuals on projects, files, co-author, all in real time
  • Microsoft Teams integrates with other services from Microsoft (OneDrive for Business, SharePoint Online..) and Third-Party (Trello, Adobe, and many more..)
  • Host Meetings with partners, groups, individual, or host a Webinar, and Live Events
  • Microsoft Teams isn't just restricted to a Laptop or Desktop. A user is able to access and utilize it on their Mobile Phone or different Mobile Devices
  • Microsoft Teams provides advanced security features, such as data encryption, compliance tools, and Multifactor Authentication

Microsoft Teams is a versatile platform that can be used for a wide range of collaboration and communication needs, helping users to work efficiently, and staying connected from where they may be working from.




Microsoft Teams Phone

Simplified Communication and Collaboration

Empower your teams with a All-In-One app.

Enterprise-Grade Communication

Offering Enterprise Calling Features for any size business.

Mobility

Whether you are at the office, at home, or just remote.
Microsoft Teams Phone delivers a simple and innovative calling to stay in touch with your business communications.

Microsoft Teams Phone System is a cloud-based business phone system that integrates with Microsoft Teams, allowing users to make and receive calls directly from the Teams app. It provides a unified communication solution that combines messaging, video conferencing, and voice calls in one platform.

With Microsoft Teams Phone System, users can make and receive calls to and from regular phone numbers, as well as make internal calls to other Teams users. It supports features such as call transfer, call forwarding, voicemail, and caller ID. It also offers advanced features such as call queues, auto-attendants, and call analytics.

One of the main advantages of Microsoft Teams Phone System is that it is fully integrated with Microsoft Teams, which means that users can access all of their communication channels from one interface. This can help to streamline communication and improve productivity, as users do not have to switch between multiple apps and platforms.

Microsoft Teams Phone System is a flexible solution that can be customized to meet the specific needs of each business. It can be deployed on-premises or in the cloud, and it offers a range of pricing options to suit different budgets.

Overall, Microsoft Teams Phone System is a powerful communication tool that can help businesses of all sizes to improve collaboration, increase productivity, and enhance customer service.


  • Make and Answer Calls
    • Connect MS Teams with Voice and Video, Calls App, or Public Switched Telephone Network ( PSTN )
    • Make One-on-One or Group Calls Directly from a chat or use the Dial Pad to call a phone number
  • Merge Calls
    • Bring someone else into your existing call with the merge function
  • Transfer and Ring Back
    • Transfer a call to a colleague or select ring back if there's no answer
  • Transfer Calls Between Devices
    • Transfer a call from your Desk Phone to your Mobile Device and vice versa
  • Access Your Voicemail
    • Access, Listen To, and Review your voicemails using playback controls, voicemail summary, and transcripts
  • Transcribe Your Calls
    • Transcribe calls no matter where you are. Focus on what's being said, knowing you'll be able to go back to the recording and transcription afterwards.
  • Call On The Go with Apple Carplay
    • Join calls and meetings using your vehicle's built-in- controls or hands-free with Siri.

  • Auto Attendant
    • Let People call your organization and navigate a menu system to speak to the right department, call queue, person, or an operator
  • Call Queues
    • Route callers to people in your organization who can help with a particular issue or question
  • Voice-Enabled Channels
    • Collaborate and share information within the channel while taking calls in the call queue
  • Screen Pop
    • Automatically display information via web browser window when an incoming call is answered by a call queue agent
  • Operator Connect
    • Manage your PSTN calling and session border controllers (SBCs) with participating operators in the Microsoft Operator Connect program.
  • Teams Phone Mobile
    • Seamlessly integrate your users' mobile identities with Teams. Assign a single number and implement a solution that works across network and devices.
  • Direct Routing
    • Connect your SBCs to Phone System to use your own PSTN operator.
  • Microsoft Teams Calling Plans
    • Take advantage of this all-in-the-cloud solution with Microsoft as your PSTN operator.
  • Microsoft Digital Contact Center Platform
    • Quickly set up phone systems for agents to assist customers on a scalable platform built, owned, and operated by Microsoft.
  • Contact Center Partner Integrations
    • Use your existing contact center solution together with Teams Phone for a more connected contact center experience. ​
  • Desk Phones and Teams Displays
    • Make and receive calls from devices certified for use with Teams, including intuitive screens and controls to enhance the Teams calling experience.
  • Headsets
    • Choose from a variety of headsets certified for Teams—wired, Bluetooth, over the ear, or on the ear—to suit every preference or need.
  • Speakerphones
    • ​ Connect with USB- or Bluetooth-enabled speakerphone options to easily scale audio based on the room size and number of meeting participants. ​

How does Teams Phone Work?
​ It replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Microsoft Teams. ​

What is Direct Routing?
​ Direct Routing helps you connect a supported, customer-provided SBC to Phone System. With this capability, configure on-premises PSTN connectivity with Microsoft Teams client.

What is Operator Connect?
​ Operator Connect is another option for providing PSTN connectivity with Teams and Phone System. For more information about Teams voice solutions and PSTN connectivity options.​​

Can you use your existing Phone Numbers?
​ Yes. You can transfer your phone numbers from your current service provider. After you port your phone numbers over, Microsoft will become your service provider.

​Can you bring your own calling plans?
​ Yes, customers can work with their Microsoft partner to bring their own calling plan. A configuration called Direct Routing allows customers to connect voice trunks directly from their network to Teams or interconnect other telephony entities, such as call centers or analog devices. Microsoft Teams Phone Standard is a standalone subscription (without a calling plan) that is specifically designed for this situation.

What Devices Are Supported?
​ Devices certified for Teams provide a seamless Teams experience on desk phones, conference phones, and meeting room systems. 
​ Teams supports a portfolio of desk phones for customers who require a traditional phone experience.
​ ​ To deliver a high-quality and reliable Teams experience on phones, Microsoft is partnering and actively working with Yealink, Crestron, Lenovo, Polycom, and Audiocodes to develop and certify a wide portfolio of desk phones and conference room audio devices.   

​​




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Microsoft Teams Phone

Stunning visuals

Tell what's the value for the customer for this feature.

360-degree vision

Write what the customer would like to know, not what you want to show.

Built in mic

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To be successful your content needs to be useful to your readers.

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Frequently Asked Questions:

Using an Existing Phone Number(s)

Can You Bring Your Own Calling Plan

Mobility

Analytics

Microsoft Teams Phone

Stunning visuals

Tell what's the value for the customer for this feature.

360-degree vision

Write what the customer would like to know, not what you want to show.

Built in mic

A small explanation of this great feature, in clear words.

Write one or two paragraphs describing your product or services.

To be successful your content needs to be useful to your readers.

Start with the customer – find out what they want and give it to them.

Frequently Asked Questions:

Using an Existing Phone Number(s)

Can You Bring Your Own Calling Plan

Mobility

Analytics

Microsoft Teams Phone

Stunning visuals

Tell what's the value for the customer for this feature.

360-degree vision

Write what the customer would like to know, not what you want to show.

Built in mic

A small explanation of this great feature, in clear words.

Write one or two paragraphs describing your product or services.

To be successful your content needs to be useful to your readers.

Start with the customer – find out what they want and give it to them.

Write one or two paragraphs describing your product or services.

Write one or two paragraphs describing your product or services.

Write one or two paragraphs describing your product or services.

Start with the customer – find out what they want and give it to them.

Start with the customer – find out what they want and give it to them.

Write one or two paragraphs describing your product or services.

Write one or two paragraphs describing your product or services.

Start with the customer – find out what they want and give it to them.

Frequently Asked Questions:

Using an Existing Phone Number(s)

Can You Bring Your Own Calling Plan

Mobility

Analytics

Start with the customer – find out what they want and give it to them.

Microsoft Teams Phone

Stunning visuals

Tell what's the value for the customer for this feature.

360-degree vision

Write what the customer would like to know, not what you want to show.

Built in mic

A small explanation of this great feature, in clear words.

Write one or two paragraphs describing your product or services.

To be successful your content needs to be useful to your readers.

Start with the customer – find out what they want and give it to them.